Video walkthrough coming soon.
Send from a separate domain
Settings → Domains. If you are sending cold outreach, do not send it from the domain your company runs its real email on. A deliverability problem on a cold domain should never be able to touch invoices, contracts and support. Bring a domain you own and Leadey sets up the DNS records that authorise it to send. Give it a few days before you start, and warm it gradually.Add a real signature
Settings → Signature. A real signature with your name, company and a physical address is both a trust signal to filters and, in most jurisdictions, a legal requirement for commercial email. Every outbound email carries it.Set sending limits
Settings → Sending Limits. This is the single most important page here.- A daily cap per mailbox. A new mailbox sending 300 emails on its first day looks exactly like a compromised one.
- A sending window. Real people send during working hours.
- Warm-up. Leadey ramps a new mailbox up gradually instead of starting at full volume.
Sending limits are a workspace budget, not a per-campaign one. Three campaigns
running at once share the same daily allowance, so turning on a fourth does
not quadruple your volume — it divides what exists.
Honour opt-outs automatically
Settings → Suppression List. Unsubscribes, replies asking to stop, and hard bounces all land here, and every send checks it. One person’s opt-out is enforced across every campaign in the workspace, so a colleague cannot email them by accident from somewhere else. You can add addresses and whole domains by hand — useful for a customer you must never cold-email, or a competitor.Watch the right numbers
Reply rate is the metric that matters. Open rates have become unreliable — mail providers pre-fetch images, which registers as an open nobody performed. A reply rate that falls while your copy has not changed is usually a deliverability problem, not a messaging one. Check:- Bounce rate — climbing means list quality
- Whether recent sends landed in spam, by testing to your own addresses
- Whether you raised volume recently
A sane starting point
- One dedicated sending domain, warmed for a week before real volume
- Two or three mailboxes on it rather than one
- 30-50 emails per mailbox per day to start, raised weekly
- A sending window matching your buyers’ working hours
- Exit conditions on every workflow, so nobody who replied gets chased
Part 7 — Automate with workflows
Where sending limits and exit conditions actually apply.